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I just had my car checked by the Danish Motorists' Organisation yesterday. They did the MOT at the same time. The Danish Motorists' Organisation has garages, whey your car can be checked by an independent mechanic. You can have your own car tested or a car, that you consider buying secondhand. They only found, that the brake fluid boiled at too low a temperature, and that the right side rear brake pads were close to the limit. Otherwise the car is sound, and there is no rust, which is a huge problem on cars here in Denmark. Oh, and there were a lot of fault codes in the computer, but I think a lot of cars do that.

I phoned the garage today to arrange the one-year service of my XF. They can do it on monday. My XF is exactly ten years old, but has only gone 75,000 km. Much to my surprise i received an e-mail with an estimate shortly after my phone call. I have never tried that before. I was surprised at the estimate, which converted to British pounds was GBP 2,140. That's more than twice the price, I payed last year, and last year they even installed a set of aftermarked DRL's and had a some problems doing it. The price includes brake fluid, but no brake pads, which may be necessary according to the check I had done yesterday. What really brings up the price is, that they apparently want to change oil in the automatic gearbox. That requires a new oil pan and ten liters or rather expensive gearbox oil. I thought the gearbox was maintenance free(?). Still new oil is always good, I suppose. Then of course eight spark plugs and six litres of engine oil, which is also very expensive, adds up.

I grew up with Jaguars, so I'm very thick-skinned, when it comes to repair prices. Jaguars were not very reliable during my childhood, and repairs were expensive. I also don't mind spending money on maintaining my car. I think it's important, that the car functions well, is safe and comfortable. I also don't mind preventive maintenance to avoid problems later and make the car last longer. Still I do think, it's a lot of money. I know, Denmark is an expensive country. We all pay a lot of tax, and that includes the mechanic and everybody else involved in the "food chain", so we all have to earn a lot of money. But still, don't you think it's expensive?
 

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I just had my car checked by the Danish Motorists' Organisation yesterday. They did the MOT at the same time. The Danish Motorists' Organisation has garages, whey your car can be checked by an independent mechanic. You can have your own car tested or a car, that you consider buying secondhand. They only found, that the brake fluid boiled at too low a temperature, and that the right side rear brake pads were close to the limit. Otherwise the car is sound, and there is no rust, which is a huge problem on cars here in Denmark. Oh, and there were a lot of fault codes in the computer, but I think a lot of cars do that.

I phoned the garage today to arrange the one-year service of my XF. They can do it on monday. My XF is exactly ten years old, but has only gone 75,000 km. Much to my surprise i received an e-mail with an estimate shortly after my phone call. I have never tried that before. I was surprised at the estimate, which converted to British pounds was GBP 2,140. That's more than twice the price, I payed last year, and last year they even installed a set of aftermarked DRL's and had a some problems doing it. The price includes brake fluid, but no brake pads, which may be necessary according to the check I had done yesterday. What really brings up the price is, that they apparently want to change oil in the automatic gearbox. That requires a new oil pan and ten liters or rather expensive gearbox oil. I thought the gearbox was maintenance free(?). Still new oil is always good, I suppose. Then of course eight spark plugs and six litres of engine oil, which is also very expensive, adds up.

I grew up with Jaguars, so I'm very thick-skinned, when it comes to repair prices. Jaguars were not very reliable during my childhood, and repairs were expensive. I also don't mind spending money on maintaining my car. I think it's important, that the car functions well, is safe and comfortable. I also don't mind preventive maintenance to avoid problems later and make the car last longer. Still I do think, it's a lot of money. I know, Denmark is an expensive country. We all pay a lot of tax, and that includes the mechanic and everybody else involved in the "food chain", so we all have to earn a lot of money. But still, don't you think it's expensive?
Danegeld?

Only joking. I should have said - 'probably the most expensive service in the world'.

They're ripping you off. You must know that. Okay if you have the money, but it's the principle.

You don't need a new oil pan for the auto box - a new gasket at most - ~£20 tops.

You don't need to change the auto box oil full stop - only recommended for especially dusty environments or hard duty - like constant caravan towing. <50k miles is nothing anyway.

They have seen/know you have the money, and have gone to town with you - 'MUG'.

Oil change, oil filter, spark plugs, brake fluid change, pollen filter change, '100 point inspection', top up all fluids etc, should cost no more than around £500. An independent/specialist should charge around a third to a half less, due to labour rates.
 

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I would enquire from a German dealer what they would charge. Alternatively get on a ferry, travel to England, spend a few days shopping whilst car is serviced. Given the amount that you are asked to pay in Denmark it is conceivable that you would return to Denmark with money left over :)
 

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Yes you are being ripped off and also misled as to what needs doing. As Peter has suggested get a ferry and I suggest you drive to Nottingham and my service manager friend at Stratstone would look after your service for a fraction of the ridiculous price that you have been quoted.The dishonest people in the motor trade are obviously in every country!
 

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I would enquire from a German dealer what they would charge. Alternatively get on a ferry, travel to England, spend a few days shopping whilst car is serviced. Given the amount that you are asked to pay in Denmark it is conceivable that you would return to Denmark with money left over :)
What that man said! Get a boat have a few days holiday and get it all done at a good independant that someone on here can steer you towards. That price is "WOW"...
 

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Discussion Starter #6
I don't really have the time to travel abroad. I called the nice man, and he willingly gave me a 10% discount. He also told me, I have a very nice car with low mileage, so it is really worthwhile to take good care of it. And I intend to do that. It is my father's last Jaguar, so it has sentimental value to me. It is also slowly becoming an old, classic car for collecting. But it is still a modern car, that can be used in daily traffic. So I'm willing to pay for maintenance and preventive maintenance.

Of course they are ripping me off. And they know it. Why else would they send me an e-mail with an estimate without me asking for it? I have never experienced that before. They know, something is wrong and they don't want me to make a scene, when I collect the car. But they are nice people, and if they at least do a good job, I don't mind it that much. I prefer good quality to low price.

You must also bear in mind, that everything is very expensive in Denmark. We have 25% VAT on everything, and everybody pay high taxes of many kinds including on cars. So we must all be paid high salaries to be able to make a living in Denmark, and so everything is very expensive. A lot of Danes do actually go to Germany to have their cars fixed and even to German dentists. But it's not good for our country, if we spend money abroad and give our money to people, who pay taxes in other countries. Our taxes pay for hospitals, schools, roads, police, fire brigades and so on. If everybody spend their money in other countries, our country would fall apart.
 

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It is heartwarming to read your comments Henrik.
I have to say that I can understand why the Danish nation is a happy nation :)
I have to admit that I think we in the U.K. should pay more tax to pay for the services that you identify but sadly whilst my view is shared by many, politicians can’t.
 

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Thought gearbox oil change was recommended (although it’s “sealed for life?”) at about 70 k miles or 7 years. The filter is in the sump and would be replaced at same time.
 

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Discussion Starter #9
Thought gearbox oil change was recommended (although it’s “sealed for life?”) at about 70 k miles or 7 years. The filter is in the sump and would be replaced at same time.
That's why I haven't protested too much. Even though the gearbox is supposed to be "sealed for life", I also like the thought of having fresh oil and a filter change. The gearbox isn't original, since it broke down, when my father had the car. So it's not 10 years old. I don't even think it's seven years old. I know about the filter in the sump. I once read an article with a series of photos about changing the oil in the gearbox. Perhaps it was on this forum, or someone posted a link to it.

Small update: The garage doing the service is 70 kms away. I brought the car there Friday afternoon after work. My wife had participated in a meeting nearby during the day, and we continued to Copenhagen to visit my parents in her car. Yesterday Monday, they were supposed to service the car. The mechanic called, that the brake pads in the rear had to be changed, which I knew, and they would fix the petrol tank lid by replacing the electric "motor", which they fortunately had in stock. Two hours later he called me, that it was a wrong part, they had. Apparently there are two different of those electric "motors". It would take a few days to get the right part. He was relieved, when I told him, I didn't need the car, so they could keep it. In particular they were happy, they didn't have to put the tank lid back together again. I imagine most people use their car every day, but we can walk to work, my wife and I, and we have her car at home.
 
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