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Good grief.............Jaguar third!:eek:

What's poor old Baron going to grumble about now?:D:D
 

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Actually - don't use JLR - Jaguar and Land Rover are in completely different situations.

Jaguar, did in fact, make good gains - congratulations. Remember they went from number one, to near the bottom after the XF launched, then now recovered.

Land Rover, on the other hand continues to be at the very bottom of the barrel in dependability.

A picture is worth a thousand words:
jd-power-chart-1.jpg
 

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Had a chance to look at the data. Some key points:

This result is for Model Year 2008 cars sold between September 2007 and February 2008 - before the XF went on sale in the US.

All the cars in the study were sold during Ford ownership and show the results of the quality improvements. Three years later.

The results for the XF, started showing up in the J.D. Power Initial quality survey for MY 2009 and MY2010 which show Jaguar dropping from near the top to near the bottom.

That will start showing up in the J.D. Power Dependability (3 year study) published in 2012 and 2013.

So brace yourselves.
 
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So what you are saying is that by the time you get the results they are no longer relevant.:roll:
 

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So what you are saying is that by the time you get the results they are no longer relevant.:roll:
J.D. Power reports several quality/reliability studies. This "Dependability" study cited by the opening poster, looks for how the cars hold up three years down the road. This study is primarily aimed at used car buyers.

For new car buyers, J.D. Power has the Initial Quality Survey, which measures problems in the first 90 days of ownership.

Jaguar used to be at or near the top in IQS under Ford, up to 2008, before the XF launched. Here is how Jaguar is doing for 2009 and 2010 MY (under Tata, after the XF launched)....

2009IQS.jpg

2010IQS.jpg

Jaguar had a very steep drop (unheard off), from among the best, to among the worst, in one model year. That will show up in the dependability studies as well, but in 2012/2013.

Land Rover, on the other hand, has consistently been the worst or among the worst for years.
 
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Good to see Jaguar has improved form 134 to 130 faults per 100 vehicles.
 
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